Player Wellbeing

Responsible Gaming at 0jili

At 0jili, we believe that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, resources, and support needed to enjoy our platform responsibly.

21+ Only — Strict Age Verification Enforced

Tools to Keep You in Control

Deposit Limits

Set daily, weekly, or monthly deposit limits on your 0jili account to stay within your personal budget. Once set, limits take effect immediately and can only be lowered instantly — increases require a 7-day cooling-off period.

Session Time Limits

Control how long you play in a single session. 0jili lets you set session time reminders and hard limits so you never lose track of time. When your limit is reached, you'll be automatically logged out.

Loss Limits

Set a maximum amount you're comfortable losing over a defined period. Once your loss limit is reached, 0jili will prevent further play until the limit period resets, protecting you from chasing losses.

Cool-Off Period

Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time, your 0jili account will be temporarily suspended and you won't be able to log in or place bets.

Self-Exclusion

If you feel you need a longer break, 0jili offers self-exclusion for periods of 6 months, 1 year, or permanently. Self-exclusion is irreversible for the chosen period and cannot be lifted early under any circumstances.

Reality Checks

Enable periodic reality check notifications that remind you how long you've been playing and how much you've wagered. These pop-up reminders help you stay aware and make informed decisions during your session.

Strictly 21+ — No Exceptions

Under Philippine law and 0jili's platform rules, gambling is strictly prohibited for anyone under the age of 21. This is not just a policy — it is a legal requirement that 0jili enforces rigorously for every single player on our platform.

Every new 0jili account must pass a mandatory KYC (Know Your Customer) verification process before any deposits or gameplay are permitted. You will be required to submit a valid Philippine government-issued ID — such as a passport, driver's license, PhilSys ID, or SSS/GSIS card — to confirm your identity and age.

Any account found to belong to a person under 21 will be immediately suspended, all winnings forfeited, and deposits returned in accordance with applicable regulations. If you suspect a minor is using 0jili, please report it to our support team immediately.

Parents and guardians: Please use parental control software to prevent minors from accessing online gambling platforms. 0jili recommends tools such as Net Nanny, Qustodio, or your device's built-in parental controls.

Do You Have a Gambling Problem?

Answer honestly. If you say "yes" to three or more of these questions, we encourage you to reach out for support.

1
Do you spend more money on gambling than you originally planned?
2
Have you ever borrowed money or sold belongings to fund gambling?
3
Do you feel restless or irritable when you try to cut down on gambling?
4
Have you lied to family or friends about how much you gamble?
5
Do you gamble to escape problems or relieve feelings of stress or anxiety?
6
After losing, do you feel the urge to return and win back your losses?
7
Has gambling ever caused problems with your work, studies, or relationships?
8
Have you ever tried to stop gambling but found you couldn't?

If you answered yes to 3 or more questions, please contact our support team or seek professional help. You are not alone.

How to Activate Responsible Gaming Tools

Step 1 — Log In to Your 0jili Account

Visit 0jili and log in to your registered account. All responsible gaming tools are accessible from your account dashboard under the "Player Safety" or "Account Settings" section.

Step 2 — Choose Your Limits

Select the type of limit you want to set — deposit, loss, session time, or wager limit. Enter your preferred amount or duration and confirm. Limits take effect immediately.

Step 3 — Request a Cool-Off or Self-Exclusion

If you need a break, navigate to the "Self-Exclusion" section and choose your preferred period. For permanent self-exclusion, contact our 24/7 support team directly via live chat or email.

Step 4 — Contact Support Anytime

Our 0jili support team is available 24/7, Philippine Standard Time. If you're struggling and need immediate help activating any responsible gaming tool, reach out via live chat — we're here for you.

Support Resources for Filipino Players

If you or someone you know is struggling with problem gambling, help is available. 0jili encourages all Filipino players to seek support without shame. Reaching out is a sign of strength, not weakness.

PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed operators in the Philippines. PAGCOR provides guidance and resources for players who need support with problem gambling. Contact PAGCOR through their official government channels for assistance.

National Crisis Hotline

The Philippine government's National Center for Mental Health (NCMH) operates a 24/7 crisis hotline. If gambling is affecting your mental health or that of someone you care about, please reach out to NCMH at their published hotline numbers for confidential support.

Gamblers Anonymous Philippines

Gamblers Anonymous (GA) is a fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem. GA meetings are available across Metro Manila, Cebu, Davao, and other major Philippine cities.

0jili Player Support

Our dedicated 0jili responsible gaming team is available 24/7 via live chat. Whether you need help setting limits, activating self-exclusion, or just want to talk to someone, our team is trained to assist you with compassion and confidentiality.

Remember: Gambling is meant to be entertainment — not a way to make money, solve financial problems, or cope with stress. If gambling stops being fun, it's time to take a break. 0jili's responsible gaming tools are always available to help you stay in control. Play smart, play safe, and always within your means. 21+ only.

Enjoy 0jili the Right Way

Gaming is more fun when you're in control. Set your limits, play responsibly, and enjoy everything 0jili has to offer — safely. Must be 21 or older to participate.

Play Responsibly at 0jili