0jili Privacy Policy

This Privacy Policy ("Policy") describes how 0jili ("0jili," "we," "us," or "our") collects, uses, discloses, and safeguards personal information obtained from users ("you" or "Player") of the 0jili online casino and sports betting platform available at https://0jili.net (the "Platform"). This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

By registering an account or using the 0jili Platform, you consent to the collection and use of your personal information as described in this Policy. If you do not agree with the terms of this Policy, please do not use the 0jili Platform.

1. Introduction

0jili is committed to protecting the privacy and security of every Filipino player who uses our Platform. We understand that your personal information is valuable, and we take our responsibility as a data controller seriously. This Policy applies to all personal data collected through the 0jili website, mobile platform, customer support channels, and any other 0jili services.

This Policy should be read alongside the 0jili Terms & Conditions, which govern your use of the Platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.

2. Information We Collect

0jili collects personal information that you provide directly to us, as well as information collected automatically when you use the Platform. The categories of personal information we collect include:

2.1 Information You Provide Directly:

• Registration Data: Full legal name, date of birth, email address, mobile number, and residential address provided when creating your 0jili account;
• Identity Verification Documents: Government-issued identification (e.g., Philippine passport, driver's license, SSS/GSIS ID, PhilSys ID), proof of address, and selfie photographs submitted for KYC verification;
• Financial Information: Payment method details including GCash account numbers, PayMaya account details, and bank account information for BPI, BDO, and Metrobank transactions. Note: 0jili does not store full card numbers or banking passwords;
• Communications: Messages, emails, and chat transcripts exchanged with 0jili customer support;
• Preferences: Game preferences, notification settings, and responsible gaming limit configurations set within your account.

2.2 Information Collected Automatically:

• Device and Technical Data: IP address, device type, operating system, browser type and version, and unique device identifiers;
• Usage Data: Pages visited, games played, session duration, betting history, deposit and withdrawal records, and clickstream data;
• Location Data: General geographic location derived from your IP address, used to verify eligibility and comply with geographic restrictions;
• Cookies and Similar Technologies: Data collected through cookies, web beacons, and similar tracking technologies as described in Section 6.

3. How We Use Your Information

0jili uses the personal information we collect for the following purposes:

• Account Management: To create, maintain, and manage your 0jili account, including processing deposits, withdrawals, and game transactions in Philippine Peso;
• Identity Verification: To verify your identity and age (21+) in compliance with applicable gaming regulations and anti-money laundering requirements;
• Service Delivery: To provide access to 0jili games including slots, bingo, Fortune Bingo, Triple, and live casino games, and to process all related transactions;
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our 24/7 support team;
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other prohibited activities;
• Legal Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, gaming regulations, and data privacy requirements;
• Responsible Gaming: To monitor gaming activity and enforce responsible gaming tools such as deposit limits, loss limits, and self-exclusion where requested or required;
• Platform Improvement: To analyze usage patterns, improve the 0jili Platform, and develop new features and services;
• Marketing Communications: To send you promotional offers, bonus notifications, and updates about 0jili services, subject to your communication preferences and applicable opt-out rights.

4. Legal Basis for Processing

0jili processes your personal information on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing necessary to perform our contract with you, including account management, game delivery, and payment processing;
• Legal Obligation: Processing required to comply with applicable laws, including AML regulations, gaming licensing requirements, and tax obligations;
• Legitimate Interests: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your privacy rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Sharing of Personal Information

0jili does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your personal information with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your financial transactions;
• Identity Verification Providers: Third-party KYC and AML compliance service providers engaged to verify your identity and screen for prohibited persons;
• Game Software Providers: Licensed game studios and software providers whose games are available on the 0jili Platform, to the extent necessary to deliver game services;
• IT and Infrastructure Providers: Cloud hosting, data storage, and cybersecurity service providers engaged to operate and secure the 0jili Platform;
• Regulatory Authorities: Philippine gaming regulators, law enforcement agencies, and other government authorities where disclosure is required by law or court order;
• Professional Advisors: Legal counsel, auditors, and other professional advisors engaged by 0jili, subject to confidentiality obligations.

All third-party service providers engaged by 0jili are contractually required to process personal information only for the specified purpose and to maintain appropriate security measures.

6. Cookies and Tracking Technologies

6.1 Types of Cookies. 0jili uses the following categories of cookies on the Platform:

• Strictly Necessary Cookies: Essential for the Platform to function, including session management, security, and fraud prevention. These cannot be disabled;
• Performance Cookies: Used to analyze how players use the Platform, identify errors, and improve performance. Data collected is aggregated and anonymized;
• Functional Cookies: Used to remember your preferences, such as language settings and game display options;
• Marketing Cookies: Used to deliver relevant promotional content. These are only set with your consent.

6.2 Managing Cookies. You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 0jili Platform. Instructions for managing cookies are available in your browser's help documentation.

7. Data Retention

0jili retains your personal information for as long as your account is active and for a period thereafter as required by applicable law. Specifically:

• Account and transaction records are retained for a minimum of five (5) years following account closure, in compliance with AML regulations;
• Identity verification documents are retained for the period required by applicable gaming and AML regulations;
• Customer support communications are retained for three (3) years;
• Marketing consent records are retained until you withdraw consent and for a reasonable period thereafter as evidence of consent.

Upon expiry of the applicable retention period, personal information is securely deleted or anonymized.

8. Data Security

0jili implements appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the 0jili Platform;
• Encryption of sensitive data at rest, including identity documents and financial information;
• Access controls limiting personal data access to authorized personnel on a need-to-know basis;
• Regular security assessments and penetration testing of the 0jili Platform;
• Incident response procedures for detecting and responding to data security incidents.

While 0jili takes all reasonable steps to protect your personal information, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 0jili will notify you and the National Privacy Commission (NPC) as required by the Philippine Data Privacy Act.

9. Your Rights Under Philippine Law

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by 0jili:

• Right to be Informed: The right to be informed of how your personal information is collected and processed, as set out in this Policy;
• Right of Access: The right to request a copy of the personal information 0jili holds about you;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal information;
• Right to Erasure: The right to request deletion of your personal information, subject to 0jili's legal retention obligations;
• Right to Object: The right to object to the processing of your personal information for direct marketing purposes;
• Right to Data Portability: The right to receive your personal information in a structured, commonly used format;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact 0jili's Data Protection Officer using the contact details in Section 13. We will respond to your request within thirty (30) days.

10. Children's Privacy

The 0jili Platform is strictly for adults aged 21 years and above. 0jili does not knowingly collect personal information from individuals under the age of 21. If we become aware that personal information has been collected from a person under 21, we will take immediate steps to delete such information and close the associated account. If you believe a minor has registered on the 0jili Platform, please contact us immediately at [email protected].

11. Third-Party Links

The 0jili Platform may contain links to third-party websites or services. This Privacy Policy applies solely to the 0jili Platform. 0jili is not responsible for the privacy practices of any third-party websites and encourages you to review the privacy policies of any external sites you visit.

12. Changes to This Policy

0jili reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered players via email or a prominent notice on the Platform at least seven (7) days before taking effect. The "Last Updated" date at the top of this Policy reflects the most recent revision. Your continued use of the 0jili Platform after the effective date of any update constitutes your acceptance of the revised Policy.

13. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact the 0jili Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 on the 0jili Platform
• Support Hours: 24/7, Philippine Standard Time

We are committed to resolving all privacy-related inquiries promptly and in accordance with the Philippine Data Privacy Act of 2012.